Effective Date: January 1, 2026
This Refund Policy explains when and how BreakerQuote issues refunds for subscription charges. Please read it carefully before purchasing a plan.
BreakerQuote is a software platform — we connect electrical buyers with suppliers. We do not sell, ship, or take physical possession of any electrical parts or components.
If you have a dispute about parts you ordered through a supplier you found on BreakerQuote — including issues with part condition, quantity, delivery, or pricing — you must contact that supplier directly. BreakerQuote is not a party to those transactions and does not issue refunds for parts-related disputes.
See Section 5 for information on how BreakerQuote may assist in mediating supplier disputes.
BreakerQuote offers refunds on subscription charges within the following windows:
| Plan Type | Refund Window | Refund Amount |
|---|---|---|
| Annual Subscription | Within 7 calendar days of charge date | Full refund |
| Monthly Subscription | Within 24 hours of charge date | Full refund |
No partial-period refunds. Once the applicable refund window has passed, no refunds are issued for the remaining unused portion of a billing period — whether monthly or annual. Cancelling your subscription stops future charges but does not entitle you to a refund for the current period.
Refund eligibility is assessed on a per-charge basis. Each renewal charge starts a new refund window for that specific charge.
To request a refund, email chat@breakerquote.com (ask for Zim) with the following information:
Requests must be submitted within the applicable refund window described in Section 2. Requests received after the window has closed will not be eligible for a refund.
Approved refunds are processed within 5–10 business days and will be returned to the original payment method used at the time of purchase. Processing times may vary depending on your bank or card issuer.
You will receive an email confirmation once your refund has been initiated. If you do not see the credit after 10 business days, contact your bank before reaching out to us.
While BreakerQuote is not financially responsible for parts ordered through suppliers on the platform, we take the quality of our supplier network seriously.
If you experience a significant issue with a supplier — such as non-delivery, gross misrepresentation of product condition, or unprofessional conduct — you may report it to us at chat@breakerquote.com (ask for Zim). We will review the complaint and may assist in facilitating communication between you and the supplier.
BreakerQuote bears no financial responsibility for part condition, shipping delays, incorrect shipments, or product availability. Suppliers who repeatedly receive valid complaints may be reviewed for removal from the platform.
For refund requests or questions about this policy, please reach out:
Email: chat@breakerquote.com (ask for Zim)
We aim to respond to all refund inquiries within one business day.